iw002 Privacy Policy

When registering an account, making deposits or withdrawals, and playing games on iw002, the following personal information is required.

1.1 Information You Provide Directly

• Name and date of birth
• Email address
• Bank account or mobile payment details (KBZPay, Wave Money, AYA Pay, CB Pay)
• Identity / identity verification information (KYC — Know Your Customer)
• Communication records (conversations via live chat)

1.2 Automatically Collected Information

• IP address, browser type and version
• Device registration data
• Log data showing how you browse the website
• Cookies and similar tracking technologies
• Gaming records (games played, bet amounts, results)

1.3 Information We Do Not Collect

iw002 will never attempt to collect medical records, political opinions, or religious information that are not needed to provide our services.

The personal information we collect is used only for the following purposes—

1. To create and manage your account
2. To verify deposit and withdrawal transactions
3. To provide customer support (24/7 live chat and email)
4. To carry out security checks and prevent fraud
5. To improve and enhance platform services
6. To meet legal obligations
7. To send you gaming offers, if you have given your consent

iw002 does not sell your personal information to third parties. Data will only be shared with companies that help us deliver our services (such as payment service providers) where strictly necessary, and those companies are not permitted to use the data for their own purposes.

iw002.mom uses cookies to improve the user experience and to analyse website performance.

Types of Cookies

• Essential Cookies: These are cookies that are strictly necessary for the website to function correctly (login sessions, security tokens).
• Performance Cookies: These collect analytics data that help us understand how the website is being used.
• Functional Cookies: These remember your preferences, such as language selection and favourite settings.

Please note that you can block cookies through your browser settings, but doing so may cause some platform features to stop working correctly.

iw002 has put in place the following technical and operational measures to protect your data—

• SSL Encryption: All data transmitted between the website and our servers is encrypted using SSL/TLS technology.
• Data Storage Limits: We do not store data that is not needed to deliver our services.
• Access Controls: The number of staff who can handle your data is kept to the minimum necessary.
• Regular Security Audits: Our systems are regularly reviewed to identify and fix vulnerabilities.
• Pseudonymization: Where possible, data is stored in a form that cannot be directly linked to any individual.

We want to be honest that no method of transmitting or storing data online can be guaranteed to be 100% secure. Should any data breach occur, we will act as quickly as possible and notify you accordingly.

We will retain personal information only for as long as needed to fulfil the purposes set out in this policy, or to meet legal obligations.

• Account Data: Retained until you close your account and any financial audit period has expired.
• Financial Transaction Records: Retained for as long as required by financial regulations.
• Communication Records: Records of your communications will be kept for as long as required for player protection purposes.

After those periods have expired, your data will be securely deleted or converted into an anonymized form that cannot be linked to any individual.

Every iw002 platform user has the following rights regarding their personal data—

Right to Access and Copy

You can ask us what data we hold about you and request a copy of it.

Right to Correction

You can request that any inaccurate or incomplete personal data be corrected.

Right to Deletion

You can request that your personal data be deleted in cases where there are no legal obligations involved.

Right to Restrict Collection

You can request that we limit the types of data we collect or the ways we use it.

Opt-Out of Messages

You have the right to opt out of receiving promotional messages from us. You can still continue using iw002 services after doing so.

To exercise any of the rights above, contact us at [email protected]. We will act on your request as quickly as possible, and if we are unable to do so, we will explain why.

iw002 works with third-party companies that help us deliver our services. These include payment service providers (KBZPay, Wave Money, AYA Pay, CB Pay) and security companies that protect the website.

These third parties may only handle data according to iw002's instructions and are not permitted to use it for their own purposes. The data processing agreements we have with these companies clearly set out their data protection obligations.

Legal Requests

Please be aware that there may be situations where we are required by law to disclose personal data — whether in response to a legitimate legal request, or where it is strictly necessary for player protection or fraud prevention.

iw002 services are available to users aged 21+ only. We do not knowingly collect personal data from anyone under the age of 21.

We use date-of-birth verification during account registration. If we find that an account was created by someone who does not meet the age requirement, that account will be closed and the associated data will be deleted.

iw002 may update this Privacy Policy from time to time to keep it current. If there are significant changes, we will announce them on the website and notify active users.

Continuing to use the platform after any update is made will be taken as your agreement to the revised policy. We encourage you to review this policy regularly.

If you have any questions or requests regarding this Privacy Policy, you can reach us through the following—

• Email: [email protected]
• Live Chat: 24/7 Live Chat on iw002.mom (Myanmar language)

We will get back to you as quickly as possible. If there is any delay, we will let you know in advance with an explanation.